We Are Web N’ Tech Newcastle

Your trusted source for technology repair

Web N’ Tech Newcastle is a tech support and digital marketing agency, operating under our parent company Innovative Consultancy UK Ltd. We’re located in the Benton area of Newcastle, within 15 minutes of the city centre. This puts us in the perfect position to work on tech support, web design and eCommerce development projects with companies throughout Tyne and Wear, Northumberland, County Durham – and beyond.

We have a core team of talented technicians, designers, developers and marketeers, with over 35 years of experience working in the industry between us all. Our formal qualifications include degrees in computer science, design and marketing, as well as long stretches at art college.

Qualifications aside, it’s the quality of our work that always shines through. We create unique, stunning websites which can make your brand positively buzz. We fuse technical expertise with creative direction to put your business in the limelight, whether we’re boosting your SEO or giving your online shop a stylish new revamp.

We pride ourselves on our ability to develop and maintain great relationships with our clients – as a boutique company, we favour friendly interaction and ongoing partnerships. Our team are always contactable, and ready to go the extra mile to ensure clients get the service they require and deserve. See our testimonials below to see what clients have said about our services.

One of our more recognisable clients and runaway success stories is Help for Heroes. In 2007, before the charity was officially formed, we were recruited to build a small website that would help fundraise £50,000 to build a swimming pool for wounded soldiers returning from Iraq and Afghanistan. The charity captivated the nations passion and desire to make a real difference to the wounded, and has since surpassed £200m in fundraising in just seven years, becoming one of the most recognised charitable organisations in the UK. We’re honoured to have played our part in this achievement, building their website and eCommerce store which has played a large role in the charity’s substantial fundraising activities.

Customer First

We established Web N’ Tech Newcastle on the belief that the value of customers and our reputation is worth more than the value of money. The results of putting our customers first is a reputation which we are proud of.

Positive ‘Can Do’ Attitude

All of our staff deliver a positive ‘can do’ attitude towards all work. Having a positive working environment provides energy, confidence and creativity. Moods and attitudes are contagious getting it right first time ensures it is always right.


Integrity is defined as having strong moral values, which we interpret as always doing the right thing, even when no one is watching. We work to the best of our ability to always do the right thing, especially when it is not the easiest choice.

Free Diagnostic

We believe in transparency throughout all of out processes and this start with a clear upfront costing. If you are unsure what is wrong with your device or machine, we will asses and diagnose the issue for free. Once we have determined the issue we will then provide a free no obligation quote.

Competitive pricing

Whilst our tech is invaluable to us, repairing them shouldn’t cost an arm and a leg. We will always offer the best price we can achieve for all work performed. If you find a local competitor who is performing the same work for a reduced price, please bring this in with you and we will match it (excluding special offers or discounts).

Same day SSD upgrades

We always have at least one of our team of technicians in the office allowing for walk-ins to get same day upgrades performed. Through our innovative hard drive cloning procedure we can backup your data and move it to the new drive and get everything installed, tested and working in a matter of hours.

Richard Longbenton, Newcastle

Big thanks for your work, I would definitely recommend your repair services. All the best for your future success.

Jeffrey Gosforth, Newcastle

Just wanted to say big thanks for recovering my uni work so quickly, managed to make my deadlines!!!

Kathryn Jesmond, Newcastle

Thank you for giving my computer a spring clean. It is running faster, my home screen is neater and the colour stays as it should. You’ll definitely be my person to call again should I need you. Looking forward to my new printer.

Michael Gosforth, Newcastle

Had to go to uni, so dropped my laptop in on the way for an upgrade, managed to pick it up on the way home like 4 hours later, all done and working a charm, cheers.


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